Serve clients Pro
Branded client reports
Reports with your logo and colors, covering all 55 WCAG 2.2 A and AA criteria, saved as a tagged PDF, plus a conformance report on every plan.
Updated for Lumtera 1.2.2 and Lumtera Pro 1.1.1.
Starts at 0:51: “Client reports, white-label and portfolio”. Captions are on. Nothing loads from YouTube until you press play.
Overview
Client reports lives under Lumtera → Reports. Create a report asks for a Report title, the Client name and an optional Note for the client, shown at the top of the summary. You choose whether to include Findings for each page and Tips. The form shows how many checked pages the report will cover, and warns when some content has not been checked yet, because unchecked items are left out.
Each report is a frozen snapshot of the stored results and your branding at that moment. It opens in a new tab with a Summary, the WCAG 2.2 checklist, Issues and how to fix them, Findings by page, Live page checks and Recommended next steps. When an earlier report exists, the summary says how the score and the error count changed, and how many findings are new and fixed since then. Pages checked signed in as a test user say which role they were checked as.
To send it, press Save as PDF in the report toolbar and choose Save as PDF in the print dialog, or use Download HTML for a single self-contained file. On the Growth plan and up, Share creates a read-only link to the report that expires. Branding comes from Lumtera → Settings → Branding: your logo or agency name, contact email, accent color and footer text. The same screen opens the conformance report, on every plan.
Why does it matter?
Clients and managers do not read issue lists. They need a clear document that says where the site stands, what was found, how it has changed since the last report and what still needs a person. An accessibility report that is not itself accessible is embarrassing.
What do you get?
- Summary, WCAG 2.2 checklist of all 55 A and AA criteria, issues with fixes, findings by page, live page checks and next steps.
- Each criterion marked Issues found, Needs review, No automated issues or Manual check needed, never a false "pass".
- Your agency name, logo, accent color and footer text.
- Tagged PDF straight from Chrome or Edge, plus an HTML download; earlier reports stay available.
- A VPAT 2.5 conformance report on every plan, and read-only share links from the Growth plan.
How does it work?
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Set your branding
Add your logo, colors and contact details once.
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Generate a report
Lumtera freezes a snapshot of the current results.
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Save as PDF and send
Print to PDF from Chrome or Edge for a tagged, accessible document, or share a link.
Who is it for?
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Agencies
Send a monthly or quarterly report that shows where the site stands and how it moved since the last one.
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In-house teams
Give managers a readable document instead of an issue list, including the criteria that still need manual testing and budget.
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Public sector and procurement
Keep a dated record of each automated review. The cover labels it as an automated review of WCAG 2.2 levels A and AA.
Good to know
How it behaves, what it needs, and where its limits are.
- Plans and access
- Client reports and the conformance report are in every Pro plan; share links and white-label from Growth. Opening and downloading reports needs the See reports and check the site permission. Creating, deleting and sharing reports, and editing the conformance report, need Manage client reports: administrators have it, and you can give it to editors under Lumtera → Settings → Permissions. Reaching stored reports another way, such as over XML-RPC, needs it too. Editing branding needs an administrator.
- No false passes
- A criterion is never marked as passed. The best result is No automated issues, and criteria with no automated check are marked Manual check needed.
- Limits
- Findings by page lists up to 300 pages and says how many more have issues. The Reports list on the screen shows the 50 most recent reports.
- What is not included
- PDF results from the Documents screen are not part of the report. Live page checks appear only for public pages: a page whose post is unpublished or password-protected is left out.
- CSV export is free
- Export CSV on the Content report is part of the free Lumtera plugin. It downloads one row per content finding, following your filters, and exports only what each person can see.
Questions
Something else on your mind? Contact support
Why print to PDF instead of generating one?
Chrome and Edge produce tagged PDFs with headings and reading order. Most PHP PDF libraries do not, and an accessibility report should be accessible.
Does the report say my site is compliant?
No. It shows what automated checks found and which criteria still need a manual check. That honesty is what makes it credible to clients.
If I change my logo, do old reports change?
No. Each report keeps the branding it was created with, so what the client received stays on record.
Can my client open the report in WordPress?
Yes. Give them a user with the Accessibility client role, on every plan, and they can view the Overview and reports but change nothing. From the Growth plan, you can also send a share link that needs no account.
More in “Serve clients”
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Pro · Growth+
White-label reports
Remove the Lumtera credit so client reports, conformance reports, evidence packs and client emails carry only your brand.
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Pro · Growth+
Client emails and share links
Send clients scheduled branded updates, or share a report with a read-only link that expires. A read-only client login comes with every plan.
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Pro · Growth+
Client portfolio
Every client site's score, errors, coverage and trend on one screen, straight from their WordPress, with no external service in between.
Branded client reports
Get it with Lumtera Pro
In every Pro plan. Personal is $75 a year. Pro installs alongside the free plugin, and your settings and results stay.
14-day refund (opens in a new tab)Keeps working if you don't renew